Find Out How

This topic presents some common issues in the installation of the SOASTA Conductor.

Unknown Host Exception

In some cases, an unknown host exception error may occur if the machine name cannot be found (e.g. the host machine cannot resolve its own host name).

For example, this error can occur if the machine is not listed in its own /etc/hosts file, which can prevent the DNS server from resolving it.

This error can be remedied by adding the host's name to the /etc/hosts file, by using either 127.0.0.1 or the machine's actual IP address.

Conductor Installation Failure on Ubuntu (64-bit)

On 64-bit Ubuntu systems, the ConductorSetup.sh script might fail with the following error:

./ConductorSetup.sh
Unpacking JRE ...
Preparing JRE ...
./ConductorSetup.sh: 327: bin/unpack200: not found
Error unpacking jar files. Aborting.
You might need administrative priviledges for this operation.

The ConductorSetup.sh script will fail on 64-bit Ubuntu versions when it attempts to run the 32bit unpack200 binary if the ia32-libs package is not installed. This package can be installed via the command line using sudo apt-get install ia32-libs.